General information for visiting this website

When you use this website, various personal data will be collected. Personal data is data that can be used to identify you personally. This Privacy Policy explains what data we collect and what we use it for. It also explains how and for what purpose this is done. We would like to point out that data transmission over the Internet (e.g. when communicating via e-mail) may have security gaps. Complete protection of the data from access by third parties is not possible.

Responsible for data protection

The responsible data processing company on this website is:
International Fire Academy
Intercantonal Fire Service Training Centre
Industriezone Klus 17
4170 Balsthal
P: +41 62 386 11 11
E: contact(at)

How do we collect your data?

Your data is collected on the one hand by you informing us of it. For example, this might be data that you enter in a form. Other data is collected automatically when visiting the website through our IT systems. These are mainly technical data (e.g. Internet browser, operating system or time of page view). This data is collected automatically as soon as you visit this website.

What do we use your data for?

Part of the data is collected to ensure a flawless provision of the website. Other data may be used to analyse your user behaviour in order to adapt the content of this website to the information needs of the users.

Your right to information, deletion and rectification

Within the scope of the applicable legal provisions, you have the right to free information about your stored personal data, its origin, the recipient and the purpose of the data processing and, if applicable, a right to rectification or deletion of this data. For this purpose and for further questions on the subject of personal data, you can always contact us at the address given above and in the imprint.

SSL or TLS encryption

For security reasons and to protect the transmission of confidential content, such as the registration form that you send to us as the site operator, this site uses SSL or TLS encryption. You can recognize an encrypted connection by the fact that the address bar of the browser says "https://" as well as the lock icon in your browser line. If SSL or TLS encryption is enabled, the data you submit to us cannot be read by third parties.

External hosting

This website is hosted by an external service provider (host). The personal data collected on this website is stored on the host's servers. These may include IP addresses, meta and communication data, contact data, website access, and other data generated through a website. A host is used in the interest of a secure, fast and efficient provision of our online offer by a professional provider. Our host will process your data only to the extent necessary to fulfil its performance obligations and will follow our instructions with respect to this data.

Execution of a contract data processing agreement

In order to guarantee processing in compliance with data protection regulations, we have concluded an order processing contract with our host.

Request by e-mail, telephone, contact form or social media channels

If you contact us by e-mail or telephone, contact form or social media channels, your request will be stored and processed by us, including any resulting personal data (e.g. name, request) for the purpose of processing your request. We will not share this information without your consent. The data sent by you to us will remain with us until you ask us to delete it, revoke your consent to storage or the purpose for the data storage is omitted (e.g. after your request has been processed). Mandatory legal provisions – in particular, statutory retention periods – remain unaffected.

Registration on this website

You can register on this website to use additional features on the site. We will only use the data entered for this purpose for the purpose of using the respective offer or service for which you have registered. The mandatory information requested during registration must be provided in full. Otherwise, we will refuse registration. For important changes, such as the scope of the offer, or in the case of technically necessary changes, we use the e-mail address provided at the time of registration in order to inform you in this way. The data collected during registration will be stored by us as long as you are registered on this website and will then afterwards be deleted. Legal retention periods remain unaffected.


The internet pages partly use so-called cookies. Cookies do not cause any damage to your computer and do not contain viruses. The purpose of cookies is to make our website more user-friendly, effective and more secure Cookies are small text files that are placed on your computer and stored by your browser.

Most of the cookies we use are so-called "session cookies". They are automatically deleted after your visit. Other cookies remain stored on your device until you delete them. These cookies allow us to recognize your browser the next time you visit.

You can set your browser to inform you about the storing of cookies and to allow cookies only in individual cases, to exclude the acceptance of cookies for certain cases or in general, and to enable the automatic deletion of the cookies when the browser is closed.

When disabling cookies, the functionality of this website may be limited. Insofar as other cookies (e.g. cookies for the analysis of your browsing behaviour) are stored, these are treated separately in this data protection declaration.

Google Analytics

This website uses functions of the web analytics service Google Analytics. The provider of this service is Google Ireland Limited („Google“), Gordon House, Barrow Street, Dublin 4, Ireland. Google Analytics uses cookies, which allows an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. The storage of Google Analytics cookies and the use of this analysis tool are based on Art. 6 para. 1 lit. a GDPR. The website operator has a legitimate interest in analyzing user behaviour in order to optimize its website.

IP anonymization

We have activated the IP anonymization feature on this website. This will truncate your IP address before being transferred to the United States. Only in exceptional cases will the full IP address be sent to a Google server in the US and be shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage to the website operator. The IP address transmitted by your browser within the scope of Google Analytics will not be merged with other data from Google.

Execution of a contract data processing agreement

We have entered into a contract with Google for data processing and fully implement the strict requirements of the data protection authorities when using Google Analytics.

Demographic features in Google Analytics

This website uses the "demographic characteristics" function of Google Analytics. This allows reports to be generated that contain statements about the age, gender, and interests of page visitors. These data are from interest-based advertising from Google and from third-party visitor data. This data can not be assigned to a specific person. You can deactivate this function at any time via the ad settings in your Google account or generally prohibit the collection of your data by Google Analytics as shown in the section "Objection to the recording of data".

Archiving period

Data on the user or incident level stored by Google linked to cookies, user IDs or advertising IDs (e.g. DoubleClick cookies, Android advertising ID) will be anonymized or deleted after 38 months.

Browser plug-in

You do have the option to prevent the archiving of cookies by making pertinent changes to the settings of your browser software. However, we have to point out that in this case, you may not be able to use all of the functions of this website to their fullest extent.

Objection to the recording of data

You have the option to prevent the recording of your data by Google Analytics by clicking on the following button. This will result in the placement of an opt-out cookie, which prevents the recording of your data during future visits to this website:


If you wish to obtain the ifaNEWS offered on the website, we require an e-mail address from you as well as information that allows us to verify that you are the owner of the e-mail address provided and agree to receive the ifaNEWS. Further data are not collected or only on a voluntary basis. We use this data exclusively for the sending of the requested information and do not pass it on to third parties for any other purpose. You can revoke your consent to the storage of the data, the e-mail address as well as its use for sending the ifaNEWS at any time, for example via the "unsubscribe" link in the ifaNEWS. The legality of the data processing operations already carried out remains unaffected by the revocation. The data transmitted by you for the purpose of receiving the ifaNEWS will be stored by us, or the newsletter service provider until you are unsubscribed from the ifaNEWS and deleted from the distribution list after unsubscribing from the ifaNEWS. Data that has been stored by us for other purposes remains unaffected. After you have been removed from the distribution list, your e-mail address may be blacklisted by us or the newsletter service provider in order to prevent future mailings. The data from the blacklist is used only for this purpose and not merged with other data. This serves both your interest and our interest in complying with legal requirements. Blacklist storage is not limited in time. You may object to storage if your interests outweigh our legitimate interests.


This website uses CleverReach to send newsletters. The provider is CleverReach GmbH & Co. KG, Mühlenstr. 43, 26180 Rastede, Germany. CleverReach is a service that organizes and analyzes the shipping of the ifaNEWS. The data you enter for ifaNEWS subscription (e.g. e-mail address) will be stored on CleverReach's servers in Germany or Ireland. Our ifaNEWS sent with CleverReach allow us to analyze the behaviour of ifaNEWS receivers. Among other things, it is possible to analyze how many recipients of the ifaNEWS have opened it and how often which link has been clicked. For more information on cleverreach's data analysis, see here. If you do not want an analysis by CleverReach, you need to unsubscribe from the ifaNEWS. For this purpose, we provide a corresponding link in each ifaNEWS. For more information, see the CleverReachs Privacy Policy.

Execution of a contract data processing agreement

We have concluded a contract with CleverReach for data processing and fully implement the strict requirements of the German data protection authorities when using CleverReach.